Order & Delivery

Order & Delivery

You can find your answer to the most frequently asked questions here.
Please contact us if your question is not listed.

  • Customer Service

    Customer Service

  • Order & Delivery

    Order & Delivery

  • Shipping Costs

    Shipping Costs

  • Returns & Warranty

    Returns & Warranty

Shipping costs

Please find the shipping costs for your destination in our overview below.
We're unfortunately unable to ship to your destination if the country isn't listed in the overview.

NL - Netherlands

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels: via PostNL in 1 day for € 5,95 (free shipping for orders above €200,00)
- Freight: via Quicargo Freight in 1-3 business days for € 0,00

BE - Belgium

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels: via PostNL in 1 day for € 5,95 (free shipping for orders above €200,00)
- Freight: via DHL in 1-3 business days for 39,99

DE - Germany

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels: via PostNL in 1-3 days for € 8,79 (€ 2,79 for orders above €200,00)
- Freight: via DHL for € 149,99

UK - United Kingdom

Shipping costs from our UK-warehouse
We're shipping orders directly from our warehouse in Gloucestershire on weekdays (until 15:00).
- Parcels: via DPD in 1-2 business days for £ 3,99
- Parcels: via RoyalMail in 2-4 business days for £ 0,00

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00 CEST).
- Parcels (up to 15 kg): via PostNL / RoyalMail in 3-7 businessdays
Shipping costs are calculated during checkout (costs vary on volume and weight) and does not include import duties and taxes.
The payment of these taxes and duties are the sole responsibility of the purchaser.

US - United States

Shipping costs from our US-warehouse
We're shipping orders directly from our warehouse in Fontana, CA on weekdays (until 15:00 PST).
- Parcels: via UPS / USPS in 1-5 business days
Shipping costs are calculated during checkout (costs vary on destination and weight)

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00 CEST).
- Parcels (up to 15 kg): via PostNL / USPS in 5-15 businessdays
Shipping costs are calculated during checkout (costs vary on volume and weight) and does not include import duties and taxes.
The payment of these taxes and duties are the sole responsibility of the purchaser.

AT - Austria

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 1-3 days for € 11,99
- Freight: via DHL for € 269,00

BG - Bulgaria

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 4-6 days for € 38,99
- Freight: via DHL for € 249,00

CH - Switzerland

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 15 kg): via PostNL in 3-5 businessdays
Shipping costs are calculated during checkout (costs vary on volume and weight) and does not include import duties and taxes.
The payment of these taxes and duties are the sole responsibility of the purchaser.

CY - Cyprus

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 4-6 days for € 36,99

CA - Canada

Shipping costs from our US-warehouse
We're shipping orders directly from our warehouse in Fontana, CA on weekdays (until 15:00 PST).
- Parcels: via UPS / USPS in 3-7 business days
Shipping costs are calculated during checkout (costs vary on volume and weight) and does not include import duties and taxes.
The payment of these taxes and duties are the sole responsibility of the purchaser.

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00 CEST).
- Parcels (up to 15 kg): via PostNL in 5-15 businessdays
Shipping costs are calculated during checkout (costs vary on volume and weight) and does not include import duties and taxes.
The payment of these taxes and duties are the sole responsibility of the purchaser.

CZ - Czech Republic

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 11,99
- Freight: via DHL for € 249,00

DK - Denmark

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 1-3 days for € 18,99
- Freight: via DHL for € 299,00

EE - Estonia

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 4-6 days for € 23,99
- Freight: via DHL for € 249,00

ES - Spain

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-5 days for € 15,99
- Freight: via DHL for € 379,00

FI - Finland

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 20,99
- Freight: via DHL for € 399,00

FR- France

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 2-4 days for € 14,99
- Freight: via DHL for € 269,00

Shipping costs from our UK-warehouse
Currently not available

GR - Greece

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-10 days for € 36,99
- Freight: via DHL for € 269,00

HR - Croatia

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 5-8 days for € 38,99
- Freight: via DHL for € 269,00

HU - Hungary

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 4-6 days for € 13,99
- Freight: via DHL for € 269,00

IE - Ireland

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-8 days for € 21,99
- Freight: via DHL for € 399,00

IT - Italy

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 2-5 days for € 16,99
- Freight: via DHL for € 379,00

LT - Lithuania

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 24,99
- Freight: via DHL for € 249,00

LU - Luxembourg

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 1-2 days for € 13,99
- Freight: via DHL for € 69,99

LV - Latvia

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 24,99
- Freight: via DHL for € 249,00

MT - Malta

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 36,99

NO - Norway

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 15 kg): via PostNL in 5-8 businessdays

Shipping costs are calculated during checkout (costs vary on volume and weight) and does not include import duties and taxes.
The payment of these taxes and duties are the sole responsibility of the purchaser.

PL - Poland

Shipping to Poland is available from our EU- and UK-warehouse.

Shipping costs from our EU-warehouse
Parcels (up to 30 kg); via PostNL in 2-4 days for € 14,99
Freight; via DHL for € 269,00

Shipping costs from our UK-warehouse
Currently not available

PT - Portugal

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-5 days for € 15,99
- Freight: via DHL for € 399,00

RO - Romania

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 36,99
- Freight: via DHL for € 249,00

SE - Sweden

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 2-5 days for € 26,99
- Freight: via DHL for € 399,00

SK - Slovakia

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 3-6 days for € 13,99
- Freight: via DHL for € 249,00

SV - Slovenia

Shipping costs from our EU-warehouse
We're shipping orders directly from our warehouse in The Netherlands on weekdays (until 23:00), and Sundays (until 21:00).
- Parcels (up to 30 kg): via PostNL in 2-4 days for € 28,99
- Freight: via DHL for € 249,00

Login

Forgot your password?

Don't have an account yet?
Create account